Welcome to MigrationExecutive.com
Prices and Fees in Australian Currency
Migration Executive Australia's services are quoted in Australian Dollars only
Methods of payment
Currently, MEA accept Visa, MasterCard and Bankcard credit cards. We also accept cheques and money orders. Please see our payments section. Note that for payment by cheque we will have to wait until the cheque is cleared before sending your order. This can take up to one working week, depending on bank processing time.
We use real time online credit card processing. All payments are made using our credit card facilities support Secured Sockets Layer based transactions (SSL) from a browser to a level of at least 128 bits.
Services Provided:: (an agreement is expanded further on contract)
As part of our migration process, we will gather information on your background, including personal information that you include on your application, such as your name, mailing address, telephone number, e-mail address, career history, details of any competency tests or other information relating to your career.
- Examining the current Immigration Law and other related legislation requirements for the nominated visa category.
- Providing advice to clients about their eligibility in terms of their visa options and the visa category that suits them best.
- Determining the requirement and the procedure to follow for any particular visa category
- Requesting and reviewing all documentation from clients and working with them to prepare all relevant forms
- Gathering and presenting all of the necessary forms and supporting documentation in the format preferred by DIAC.
- Preparing a detailed covering letter to support the key strengths of clients' application and deliver their application and supporting documentation to the appropriate DIAC office.
- Monitoring and informing clients of the progress of their application
- Advising clients of any changes to the law or DIAC policy requirements affecting the visa application during the processing of their application.
M.E.A.. will be under no obligation to submit the client's application to the DIAC until payment has been made in full of all fees due and payable at that stage.
Invoicing:
M.E.Awill be entitled to invoice the client for the work in the agreed stages or block of work upon completion of the work in each stage or block. Each invoice sent to the client will include a statement of service, which sets out the particulars of each service performed, and the charge made in respect of each such service. Immediately upon rendering such invoice MEA may transfer funds from the client account in payment thereof.
Disbursements:
The agreed fee does not include disbursements that maybe incurred by MEA
including the Department's application fee.
- It is acknowledged and agreed that the cost of translations and certification of documents, health checks, courier fees and English Language assessment fees (where necessary) are not covered by the agreed fee and are the client's responsibility.
- It is also acknowledged that Department and Government fees may change from time to time and that payment of them remains at all times the responsibility of the client
- MEA is entitled at any time to withdraw funds from the Client Account to pay disbursements that are required to be paid to the Department, or any other agency, for the client
- All Departmental fees and disbursements set out in this agreement are based on the services requested by the client at the time of entering into the agreement.
- It is acknowledged and agreed that if the service category required by the client changes, then any resulting change in the Department's application fee will be the responsibility of the client.
- It is also acknowledged and agreed that the disbursements set out in the agreement are only an estimate and any variance in such estimate or any additional cost for outside expertise (where necessary) will also be the responsibility of the client.
TERMINATION OF AGREEMENTS:
Agreements maybe terminated on terms agreed by both parties. In the absence
of such agreement the client may terminate the agreement by reasonable notice
in writing to MEA. MEA may terminate the agreement by reasonable notice in
writing to the client specifying just cause for such termination (refer clause 10.1
of the Code of Conduct). In the event of the agreement being terminated in
accordance with this clause MEA will be entitled to be paid all proper
disbursements and out of pocket expenses incurred on behalf of the client as
well as a pro-rata proportion of the agreed professional fees based on the time
devoted to the case up to the time of termination. On completion of the services
under this agreement, MEA will if requested by the client, give to the client all
the documents the client has paid for or given to MEA.
Resolution of Disputes:
Mediation, Arbitration and other Dispute Resolution Processes:
All disputes arising out of this agreement shall first be the subject of discussion between MEA and the client with the objective of negotiating an amicable settlement. The results of such amicable settlement shall be issued in writing and signed by both MEA and the client.
If no amicable settlement is reached within twenty-one (21) days (or such longer period as may be agreed between the parties) of one of the parties requesting an opportunity to discuss the dispute, the parties agrees to refer the disputed matter to the Australian Commercial Disputes Resolution Centre ("ACDRC") for final settlement in accordance with the Rules of the ACDRC by a single arbitrator appointed in accordance with the said Rules or by adopting and agreeing to another dispute resolution process suggested by the Secretary of ACDRC and acceptable to both parties.
Confidentiality:
MEA will preserve the confidentiality of the client and will not disclose or allow to be disclosed, confidential information about the client or a client's business without the client's written consent, unless required by law.
Retention of documents:
MEA agrees to keep all documents (including electronic communications) to which the client is entitled securely and in a way that will ensure confidentiality until the earlier of:
7 years after the date of the last action on the file for the client; or
When the documents are given to the client or dealt with in accordance with the client's written instructions.
Variation of the Code of Conduct:
This agreement attempts to comply fully with the Code of Conduct. If the Code of Conduct is amended and this agreement does not comply with the amended Code, MEA and the client agree that the agreement shall be amended to the extent that it must to comply with any such amendment.
Migration Executive Australia do not generally supply goods. In the event that we do the following applies: -
Stock Levels
Whilst we would try to maintain sufficient stock to fill your order requirements, there may be occasions where we are unable to fulfill your order. If this is the case, you will be notified by email. We are not obligated to fill your order with an alternative product, although we will assist you in any way we can.
At all times it is at our discretion whether we fill any orders.
Stock Delivery
We usually ship your order within 2 days. But please allow up to 14 working days for delivery of your order, just in case we do not have your requested item in stock. If you would like to check the delivery time for a particular item please contact us.
Returns and Exchanges
MEA is committed to you being fully satisfied with your purchase. If for any reason you would like to return the unused product, follow these guidelines:
- Items must be returned within 30 days from date of purchase.
- Call +618 6465 9506
- Send the unused product back to us insured for the full value.
- Registered Australia Post Only Please .
- Customer is responsible for all return shipping costs.
- Upon inspection of returned product, MEA, at its discretion, will issue a full or partial refund to the credit card used for the purchase less the original shipping charges. All returned items that were shipped with the free shipping promotion will be credited less the actual shipping costs.
- Customer pays price difference and new shipping costs on exchanged merchandise
- Sorry, no returns or exchanges on closeout or sale items. .
Unauthorised Returns
Please read the section above regarding return product procedures. Any unused items returned with out a valid Return Authorization will be assessed a 20% re-stocking fee and credited less the original shipping costs. Any used items will be denied a refund and returned to the customer at his/her expense. Warranty items are subject to inspection and only eligible for repair, replacement or disposal.
Unauthorised Returns
Please read the section above regarding return product procedures. Any unused items returned with out a valid Return Authorization will be assessed a 20% re-stocking fee and credited less the original shipping costs. Any used items will be denied a refund and returned to the customer at his/her expense. Warranty items are subject to inspection and only eligible for repair, replacement or disposal.
Refused Shipments
Any refused shipments will be charged a 20% restocking fee and credited less the original shipping costs
Shipping Errors
It is our intention to process each order with 100% accuracy. Please accept our sincere apologies in advance for any shipping errors. Please call or e-mail us immediately to report the error. We will promptly send out the correct replacement product and pick up the incorrect items at our expense.
Lost / Missing Shipments
Lost or missing shipments must be reported to MEA within 5 business days of the expected delivery date. Should our shipping company show the lost or missing package as delivered, you will need to sign an affidavit attesting to the fact that the package was indeed not received by you. Any unreported lost or missing shipments are the responsibility of the customer and MEA shall assume no liability for unreported missing or lost shipments.
Damaged Shipments
Should you receive any product that has been damaged in shipping please call or e-mail us immediately. It is important that you DO NOT discard the damaged packaging. We will have the shipping company pick up the damaged package and we will send out a replacement when the damaged item is received and inspected at our warehouse. All damage claims must be reported within 5 business days of receipt of goods. Any claims reported after 5 business days are subject to denial.
For all your Australia visa and Australia immigration enquiries contact: -
Migration Executive Australia
Migration Agents Registration Number 0848548
PO Box 2866
Malaga
Perth
Western Australia
Australia 6944
Email : info@migrationexecutive.com
Ph: +61 8 6465 9506
Fx: +61 8 6270 4417
|
